Go beyond sales force automation to outpace your competition. Dynamics 365 Sales is a modern CRM solution that works together with the tools you use every day, such as Microsoft 365 to boost seller productivity, better understand your customer needs, and win more deals.

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Dynamics 365 Sales Pricing

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Dynamics 365 Sales
Professional

$65
Per User/Month

Core sale force automation and Microsoft 365 Integration

Dynamics 365 Sales
Enterprise

$95
Per User/Month

Industry-leading sales force automation with contextual insights and advanced customization capabilities

Dynamics 365 Sales
Premium

$135
Per User/Month

Dynamics 365 Sales Enterprise plus prebuilt customization intelligence solutions for sellers and managers

What can your company do to get ahead?

Make smarter decisions

How do sellers know which opportunities to pursue and how to personalize conversations?

Leverage data-driven insights and Al to guide sellers with next-best actions and suggested talking points for personalized engagement.

Free up time for selling

How much time do your sellers spend on administrative tasks?

Reduce busywork by automating manual tasks and enable sellers to complete actions right from Outlook to be more productive

Get up and running fast

How many tools does your sales team use to get work done?

Empower your sellers and help your IT staff focus on other priorities with a connected sales platform that is easy to set up, configure, and maintain.

A Simple Way To
Modernize Sales Productivity

With Dynamics 365 Sales:

Don’t rely on instinct
to beat the competition.

Make smarter decisions backed by data:

  • Improve conversion and win rates with lead and opportunity scoring.
  • Increase response rates with Linkedin integration and warm introductions from colleagues who are engaged.
  • Tailor engagements based on contextual insights that recommend personalized talking points and next-best actions.
  • Show sellers when and how customers interact with their emails so they can be more proactive and responsive.
  • Keep relationships on track with signals that reveal relationship health and risks.

Take the burden of administrative tasks off your sellers.

Free up time for selling:

  • Minimize routine tasks with prompts that help capture new customer records.
  • Concentrate on selling with sales playbooks that contain repeatable, winning sales techniques and contextual reference materials.
  • Spend less time searching for content with modern sales-enablement capabilities that recommend the most relevant content.
  • Reduce training with a business process Ul that provides contextual guidance during every phase of the sales cycle.
  • Streamline workflows with modern mobile apps and familiar tools like Outlook. with signals that reveal relationship health and risks.

Reduce IT dependency and disruption to your business.

Get up and running fast

  • Easily set up Dynamics 365 Sales in days—not weeks—with minimal training thanks to a familiar Microsoft 365 user experience
  • Get a seamless, integrated solution with sales capabilities embedded right in Microsoft 365, making it easy to act on opportunities and complete tasks from inside Outlook.
  • Easily adapt the solution to your specific sales process on a flexible and trusted Microsoft Cloud platform. Add additional business applications or advanced Al capabilities when you’re ready.

Make Smarter Decisions Backed by Data

Organizations have an opportunity to gain a competitive edge by investing in data-driven technologies to inform and empower sellers. This goes beyond basic Sales Force Automation (SFA) tools that only focus on minimizing admin tasks. We’re talking about embracing Al to improve seller responsiveness and drive deeper and more meaningful customer engagements at scale.

With Dynamics 365 Sales, you can have all the benefits of an SFA tool combined with Al And the best part? It’s easy to use because it connects to your Microsoft 365 apps.

Identify and connect with the right buyers.

  • Sellers experience higher response rates through warm introductions from colleagues who already have active relationships with prospects, as indicated by Microsoft 365 activities.

Personalize Engagement

  • Sellers can tailor engagement with embedded insights that recommend personalized talking points based on Microsoft 365 data, as well as next best steps based on Dynamics 365, LinkedIn, and Microsoft 365 data.
  • Dynamics 365 reveals to sellers when and how customers interact with their emails, so sellers can be more proactive and responsive in their communications. This goes back to what buyers want from sellers—excellent communication.

Focus on top opportunities to increase win rates.

  • Sales teams can increase conversion and win rates with lead and opportunity scoring based on advanced scoring models for likelihood to convert and buy.
  • The relationship health score and other relationship metrics calculated based on Dynamics 365 and Microsoft 365 data help sellers get a pulse on the overall health of each customer. This helps sellers focus on the overall health of the relationship, not just the deal-specific, transactional aspects. Again, this helps sellers deliver on the buyer

Get Up and Running Quickly

Get up and running quickly with prepackaged applications—without spending extra time and resources setting up and deploying capabilities your sales team doesn’t need. You can easily configure your sales application for specific sales processes and add more functionality over time, should you need it. See immediate sales results with a streamlined SFA and CRM solution that works in days, not months

Quick and easy setup that’s easy to maintain

Seamless, integrated tools that work the way your sellers do

Focus on top opportunities to increase win rates

Easy setup: Dynamics 365 is quick to implement and easy to maintain. Setting up services and migrating historical data takes days, not weeks. There is also a familiar user experience across all your devices so that your team will be productive from the start.

Seamless, integrated solutions: Increase user adoption and gain the business benefits of SFA, without a learning curve or need for training. The sales capabilities are already embedded in Microsoft 365, making it easier to use.

Flexible and extensible platform: Easily adapt the solution for your specific sales process on a flexible and trusted Microsoft Cloud platform. Add additional business applications or advanced capabilities that make more use of artificial intelligence when you’re ready. But you do not need to be overloaded with complex tools all at once.

See examples of how Dynamics 365 Sales
integrates with Microsoft 365

Dynamics 365 Sales is built to work with the Microsoft 365 applications you are already using. To give you an understanding of how this works, we are going to show you some short videos that demonstrate the integration.

See below how Dynamics 365 integrates with Outlook and Teams to help sellers be more productive.

Tailor interactions to customers.

Dynamics 365 Sales can work inside the Outlook app. You’ll notice that sellers can easily surface customer engagement records, sales insights, and alerts from inside their inbox, either on the web or on their phone This makes it easy for sellers to tailor and personalize their emails based on a holistic view of the customer’s interactions across the company.

Share guidance for optimal outcomes.

Dynamics 365 also works inside Microsoft Teams, enabling a business group to easily work with Dynamics 365 customer information and share files without ever leaving Microsoft Teams. This helps sellers be more productive by getting work done without spending time switching between different applications..

Increase performance with actionable insights.

Another example of how Dynamics 365 integrates with Microsoft 365 applications is that it allows sales teams to access interactive
dashboards from inside Microsoft Teams. This gives sellers contextual, real-time insights that help them understand what metrics they should focus on. And the best part is that this information is accessible right inside Teams.

See these examples of how Dynamics 365 integrates with Microsoft 365 applications to streamline seller workflows.

Collaborate on deals
in a modern workspace.

Easily create, edit, and
share sales documents.

Work on the go with
mobile applications.

Collaborate on deals in a modern workspace.

  • Sellers and sales managers can collaborate on deals across functions and geographies with customer information and document sharing directly from Microsoft Teams—the hub for team collaboration.
  • The Dynamics 365 app for Teams embeds Dynamics 365 customer records, sales content, reports, and updates—all within a modern hub for chat, meetings, notes, and documents. For example, teams can share a sales presentation, then easily schedule a review meeting or chat with a few clicks, without switching applications.

Easily create, edit, and share sales documents.

  • Today’s sellers work on the go. Modern sales tools need to support this contemporary mode of work.

Work on the go with mobile applications.

  • Sellers can collaborate and personalize sales documents with embedded Office 365 tools that fit the way sellers work, all in one place.
  • Dynamics 365 enables sellers to work anytime, anywhere with the mobile applications across web, smartphone, and tablet Sellers stay productive with mobile-optimized capabilities like voice-enabled commands, contextual news, and task flows that make it quick to conduct sales activities on the go.
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