NetSuite vs. Business Central: Why Distributors Are Making the Switch

If you’re using NetSuite to manage your wholesale distribution business, you might have noticed a few pain points. Maybe it’s the rising costs, the complicated pricing structure, or the lack of flexibility in customization. You’re not alone. More and more distributors are switching to Microsoft Dynamics 365 Business Central. But why? Let’s break it down.

1. Cost: Business Central Saves You Money

One of the biggest reasons distributors are switching is the cost. NetSuite has a reputation for being expensive, with hidden fees and complicated pricing.

  • NetSuite charges per user, but additional costs can add up quickly.

  • Business Central offers more transparent pricing with lower subscription fees.

  • Microsoft provides bundled features, reducing the need for extra add-ons.

If you’re looking to cut unnecessary expenses while maintaining a powerful ERP, Business Central is the smarter choice.

2. Customization and Flexibility

Every distribution business is unique, and your ERP should fit your needs—not the other way around.

  • NetSuite: Customization often requires expensive development work.

  • Business Central: Uses Microsoft’s Power Platform, making customization easier and more affordable.

  • Extensions: Business Central integrates seamlessly with third-party apps like Shopify, Sana Commerce, and Power BI.

With Business Central, you get the flexibility to adapt your system without breaking the bank.

3. User-Friendly Interface

A complicated ERP can slow down operations and frustrate employees. NetSuite’s interface can feel outdated and complex, requiring extensive training.

On the other hand:

  • Business Central has a modern, user-friendly design.

  • It integrates seamlessly with Microsoft 365, making it easy for employees to navigate.

  • Familiar tools like Excel and Outlook work directly within Business Central.

This means less training time and higher productivity.

4. Better Integration with Microsoft Ecosystem

If your business already uses Microsoft products, switching to Business Central is a no-brainer.

  • Direct integration with Outlook, Excel, and Teams.

  • Power BI provides better reporting and analytics.

  • Secure and scalable cloud solutions with Azure.

NetSuite does not offer the same level of seamless connectivity with Microsoft tools, making Business Central a better fit for many distributors.

5. Improved Inventory and Warehouse Management

Inventory control is critical for wholesale distributors. NetSuite’s inventory management can be difficult to customize, and advanced features come at a premium.

Business Central, however, offers:

  • Built-in warehouse and inventory management.

  • Automated stock replenishment.

  • Real-time inventory tracking and forecasting.

With Business Central, distributors can streamline warehouse operations without additional costly modules.

6. Scalability and Growth Support

Many NetSuite users complain about scaling costs as their business grows. Business Central offers an affordable and scalable solution:

  • You can start small and add more functionality as needed.

  • Cloud-based deployment ensures seamless expansion.

  • No sudden price hikes as your business grows.

Business Central grows with you, ensuring that you don’t have to keep switching ERPs down the line.

7. Customer Support and Partner Network

Having reliable support is crucial when running a distribution business. NetSuite users often report slow response times and high consulting fees for support.

In contrast:

  • Business Central has a strong partner network.

  • Microsoft’s ecosystem ensures ongoing updates and improvements.

  • A vast online community provides troubleshooting and support.

With Business Central, you get faster, more accessible help when you need it most.

Conclusion: Time to Make the Switch

NetSuite has served many distributors well, but as costs rise and flexibility decreases, more businesses are making the switch to Business Central. With better pricing, customization, integrations, and support, Business Central is a strong alternative for wholesale distributors looking to optimize operations and reduce costs.

If you’re considering switching, now is the time to explore how Business Central can transform your distribution business. Ready to take the next step?

Contact Navisiontech today and schedule your FREE Consultation.