JULISKA

Juliska is a brand known for its elegant and artisanal tableware, home décor, and gifts. Founded in 2001 by David and Capucine Gooding,

Juliska’s products often feature intricate designs, high-quality materials like ceramics and glass, and a blend of traditional and contemporary styles. The brand’s collections include dinnerware, glassware, flatware, and accessories, all designed to bring beauty and sophistication to everyday life and special occasions.

Juliska’s products are popular for their craftsmanship and timeless appeal, making them a favorite choice for those who appreciate luxury and fine living.

Industry: Wholesale Distribution

Website: www.juliska.com

Organization Size: Medium (50-150)

Older ERP: Version Microsoft Dynamics Nav/LS Nav Ver.2009

Current ERP: LS Central on Business Central Cloud

Country: United States

Customer Challenges

The esteemed customer Juliska is based in North Carolina, a renowned high-end brand retailer offering luxurious tableware products. Fifteen years ago, they opted for Microsoft Dynamics ERP to manage their wholesale and distribution operations.

As their business flourished, they recognized that the current ERP needed to be upgraded to the cloud with the most up-to-date technology.

During the Covid-19 pandemic, their business saw notable growth, prompting their pursuit of a Microsoft cloud migration to better manage their Supply Chain requirements.

Additionally, they realized that antiquated ERP systems could result in reduced efficiency and increased costs.

Product and Services

• Dynamics 365 Business Central

• LS Central POS

• LS Pay

• Power BI

• Microsoft 365

• Azure Active Directory

• Tasklet Mobile WMS

• Lanham EDI

• Easy EFT

• Power Apps

Partner Solution

Dynamics 365 Business Central and LS Central POS was an obvious choice for digital transformation for Juliska’s on-premises environment 

Navisiontech meticulously mapped each of their business processes throughout the Microsoft cloud migration, ensuring a smooth and seamless transition.

With business processes mapped and project plan in place, their database was optimized to ensure integrity and to follow business standards. Juliska had been using Dynamics NAV since 2005, and their database size was exceptionally large.

To reduce the upgrade time we compressed, purged, and archived a lot of their data. We then simulated the upgrade procedure several times to achieve optimal performance during the cutover.

Their business processes required custom solution development around supply chain management and inventory protection with advanced reservations. Our team had released multiple builds before the product was accepted into the production environment.

Supply Chain was further enhanced by implementing a fully integrated and mobile warehouse management solution which supplies tremendous benefits each day.

EasyEFT streamlines accounts receivable processes. Credit card payments are now automated, and it eliminates the need to contact customers manually.

With just a few clicks, the accounts receivable team can send Payment Links along with invoices or statements, it facilitates prompt payment without requiring customers’ credit card details.

This user-friendly approach allows customers to securely settle their bills conveniently.

Customer Benefits

Juliska transformation involved more than just technology. With the cloud implementation Juliska redesigned the business process to facilitate digital transformation.

With the adoption of Dynamics 365 Business Central and LS Central POS system, the company was able to enforce common and standardized business practices across the organization, creating a digital twin of the supply chain that provided reliable, real-time data and insights.

This enabled Juliska to make better, faster decisions that allowed them to get over to a new state of business maturity and agility.

With the new system in place, Juliska’s employees felt that the workflows were more efficient, and the processes were more consistent, robust, and best practice. This resulted in an increase in customer satisfaction and business growth. The benefits include:

• Increased Inventory visibility

• Able to fulfillment of customer order and demands

• In-depth visibility in business reporting

• Accuracy of Warehouse management

• Streamline POS and CRM

• Real time connectivity with POS and Back Office

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