Tech Support from Navisiontech…
On Demand and On Point

Try Navisiontech Support today! We offer support for nearly ALL versions of Dynamics NAV, from version 3 to Business Central. Our support team is US based and will provide support not only for your ERP system, but also for SQL Server, EDI, Tasklet Mobile WMS, Insight Works, supply chain management tools, and even code level support. Call 941 914 9144 

Pay as you go – $275/hour

 

          Benefits:

  • Flexible support on a per-hour basis, ideal for occasional or one-time support needs.​
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Prepaid Block – $250/hour

Benefits:

  • With Faster response times and predictable costs.
  • Great for businesses with recurring support requirements.
  • Save with our 100-hour package!
  • Perfect for user training, tech support, development, or customizations
  • Get $1,000 Credit to get started* + 2 Hours FREE support. 
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Prepaid Block – $200/hour

Benefits:

  • Maximize value with our 200-hour package and lowest hourly rate.
  • Perfect for businesses with ongoing support requirements or large projects.
  • Option to pay in installments*
  • Priority response time.
  • Dedicated success manager.
  • Perfect for user training, tech support, development, or customizations
  • Any unused hours in the prepaid blocks will roll over to the following year.
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FREE Support

New customers receive up to 2 hours* of support for Dynamics NAV or Dynamics 365 Business Central for FREE!

Benefits:

  • Up to 2 hours of complimentary support*
  • Available Mon-Fri 9 AM – 5 PM EST
  • Connect with a knowledgeable support representative to identify your issue and define a resolution
  • Connect with a technician within 8 business hours
  • Quick and Easy connection using GoToAssist
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Existing Customers

Existing customers receive prioritized support!

Benefits:

  • Prioritized support queue
  • Available Mon-Fri 9 AM – 5 PM EST
  • Connect with a knowledgeable support representative to identify your issue and define a resolution
  • Connect with a technician within 4 business hours
  • Access to your organization’s support queue and history
  • Competitive support pricing
  • Support Plans available to suit your organization’s needs
  • Fixed price projects
  • Quick and Easy connection using GoToAssist
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Premium Support Plan

New and existing customers may now opt for a more robust support option

Benefits:

  • Dedicated support consultant
  • After hours support
  • Connect with a knowledgeable support representative to identify your issue and define a resolution
  • Connect with a specialist until the issue is resolved or up to 8 hours
  • Access to your organization’s support queue and history
  • Fixed price projects
  • Quick and Easy connection using GoToAssist
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SUPPORTED:

  • Dynamics NAV from version 4.00-BC, including all modules
  • Dynamics 365 Business Central On-Prem
  • Dynamics 365 Business Central On-Prem Subscription
  • Dynamics 365 Business Central SaaS aka Cloud
  • Add-Ons:
    • Lanham EDI, E-ship, E-receive
    • ChargeLogic
    • LS Retail
    • Jet Reports
    • Tasklet Mobile WMS
    • Insight Works
    • Sana Commerce
    • Tinx-IT
  • SQL
  • Microsoft 365
  • Microsoft Azure
  • Microsoft Power Platform
  • eCommerce support
    • Magento
    •  WooCommerce
    • Shopify
    • Sana Commerce
  • Code level support by certified developers
    • C/AL
    • Extensions
    • .NET
  • United States based support

*New customers only. We will attempt to resolve the issue within 2 hours. Support representative will collect as much information as possible so that technician can work with you in most efficient way. Provide as much information as possible when submitting your ticket. Details do matter. Credit card is not required at the time of request. If issue cannot be resolved within 2 free hours, credit card will be requested and will be charged in 15-minute increments at $275.00/hour

SERVICES WE OFFER

  • Support for NAV from version 3 to Business Central

  • Support for LS Retail

  • Support for EDI

  • E-commerce Interface support for WooCommerce

  • E-commerce Interface support for Magento

  • Support for ChargeLogic

  • Lahnam Supply Chain

  • Development Support for C/AL code

  • Development support for add-ins in .NET

  • Support for NAV from version 3 to 2018

  • Support for LS Retail

  • Support for EDI

  • E-commerce Interface support for WooCommerce

  • E-commerce Interface support for Magento

  • Support for ChargeLogic
  • Lahnam Supply Chain
  • Development Support for C/AL code
  • Development support for add-ins in .NET